Welcome to Bahu Multi Sevicos We strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, our Refund & Return Policy outlines how you can return products and request a refund or exchange.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• Condition: Products must be unused, in their original condition, and with all original packaging, labels, and accessories intact.
• Proof of Purchase: A valid receipt or proof of purchase is required to process your return.

2. How to Initiate a Return

To return a product, follow these steps:

1. Contact Us: Reach out to our customer support request a return authorization. Provide your order number, the reason for the return, and any relevant details.
2. Return Authorization: Once approved, you will receive a return authorization and instructions on how to return the item.
3. Package the Product: Carefully package the product in its original packaging. Include a copy of the return authorization and any relevant documentation.
4. Ship the Product: Send the package to the address provided in the return instructions. You are responsible for return shipping costs unless the return is due to a defective or incorrect item.

3. Refunds

Once we receive and inspect the returned product, we will process your refund. Please note the following:

• Processing Time: Refunds are typically processed within business days of receiving the returned item.
• Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow additional time for your bank or payment provider to process the refund.
  Restocking Fee: We reserve the right to charge a restocking fee of on certain items. This fee will be deducted from your refund.

4. Exchanges

If you would like to exchange a product for a different size, color, or model, please contact our customer support team to initiate the exchange process. The replacement item will be shipped once we receive the returned product.

5. Non-Returnable Items

Certain items are not eligible for return or exchange, including:

• Personalized or Customized Products: Items made to order or customized specifically for you.
• Perishable Goods: Products with a limited shelf life, such as batteries or consumables.
• Final Sale Items: Items marked as final sale or clearance.

6. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately at We will arrange for a replacement or refund, including any applicable return shipping costs.

7. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our customer support team as soon as possible. We will assist you in resolving the issue and may offer a replacement or refund based on the circumstances.

8. Contact Us

If you have any questions or need assistance with your return or refund, please contact our customer support team.

Thank you for shopping with Bahu Multi Sevicos We appreciate your business and are here to ensure a smooth and satisfactory return and refund process.